About

The person behind BWP Inovasi — web developer, hosting nerd, and the only face you will ever deal with here.

Hi, I'm Bernadus — most people call me Rossi.

I'm a WordPress developer based in Yogyakarta, Indonesia, with 8+ years in the web industry. Before going full-time with BWP Inovasi, I spent nearly 7 years inside the hosting industry — first in customer support, then as a migration specialist moving dozens of websites every week.

That background shapes everything I do: I know how servers behave under pressure, what actually breaks websites, and how to keep yours out of trouble. These days I build WordPress sites, custom web apps, and keep a growing family of client websites fast, secure and online.

8+ Years in web & hosting
196 Websites built in my career
100+ Migrations with zero downtime
5.0 Average client rating

The journey

From support tickets to building websites.

Feb 2025 — Present · 1 yr 9 mos

Founder & WordPress Developer

BWP Inovasi Indonesia · Yogyakarta, Hybrid

Web Hosting and WordPress

  • Building and maintaining WordPress sites for clients across Indonesia and beyond — 196 websites shipped so far in my career.
  • Full-stack care: design, development, hosting setup, migrations, speed makeovers, and long-term maintenance.
  • Same standard since day one: fast launches, stable sites, and someone who actually picks up the phone.

Apr 2020 — Feb 2025 · 4 yrs 11 mos

Tech-team (Migration Website)

Hostinger International · Remote, Indonesia

  • Executed 50+ WordPress migrations per day while meeting strict SLA requirements, resulting in 50% faster website launch and 20% improvement in customer satisfaction.
  • Streamlined migration tools and onboarding documentation, improving successful migrations by 70% for 100+ customers.
  • Handled complex migration issues: databases, DNS, server configuration, and post-migration errors.
  • Resolved PHP, CSS, HTML, and configuration issues affecting site functionality after migration.
  • Supported and guided team members on migration best practices, helping the team hit targets 2 weeks ahead of schedule.

Apr 2018 — Apr 2020 · 2 yrs 1 mo

Customer Success Agent

Hostinger International · Remote, Indonesia

  • Resolved high-volume WordPress and hosting-related customer issues, handling 50+ cases per day across website, DNS, and email hosting problems.
  • Delivered 24/7 support with response times under 3 minutes, resolving 500+ complex website issues monthly.
  • Implemented structured response workflows that reduced unresolved tickets by 85% and increased customer satisfaction by 20%.

How I work

Three rules I never break.

You work directly with me

No account managers, no hand-offs. The person who scopes your project is the person who builds it — and the one who answers when something needs attention.

Built to be maintained

I come from hosting and support, so I build like someone who will have to look after this site for years: clean setup, daily backups, updates tested before they touch your live site.

Plain answers, fast

You will always know what is happening, what it costs, and what happens next. If something breaks, I fix it first and explain after.

Want to put a face to the name?

Book a free 30-minute call, or just say hi on WhatsApp. No sales script — just talk about what you need.

Work With Me

Have a project in mind?

Tell me what you need, whether it is a new website, a fix, or ongoing care, and I will get back to you within one business day.

  • Free 30-minute discovery call
  • Clear fixed quotes, no surprises
  • Long-term maintenance available

Prefer email? [email protected]